At Momai Jewels, we maintain strict quality standards to ensure customer satisfaction.
No Refund Policy
All purchases made on our website are final. We do not offer refunds once the product is sold.
Exchange Policy
We only offer exchanges in case of damaged or incorrect products. You must report the issue within 48 hours of receiving the order.
Exchange Conditions
The product must be unused, in its original packaging, and in the same condition as delivered. An unboxing video or clear images may be required for verification.
Exchange Process
To request an exchange, please contact our support team with your order details and proof of the issue. Once approved, we will guide you through the replacement process.
